Terms & Conditions

Last Updated: 10/14/2025
Welcome to Satterfield & Dempsey. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.

1. General Information
Satterfield & Dempsey (“we,” “our,” or “us”) operates this website to offer luxury jewelry, watches, and related services. By using this site, you acknowledge that you are at least 18 years old and legally capable of entering into a binding contract. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website signifies your acceptance of any revised terms.

2. Product Information
We take great care to ensure all product descriptions, images, and prices are accurate and current. However, minor variations in color, appearance, or details may occur due to photography or screen settings. Prices are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

3. Orders & Payments
All orders are subject to acceptance and availability. Once your order is placed, you will receive an acknowledgment email. Payment must be completed in full before shipment. We accept major credit cards, authorized payment platforms, and other methods displayed at checkout. We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or pricing errors.

4. Shipping & Delivery
We offer secure shipping for all purchases. Estimated delivery times are provided for convenience but are not guaranteed. Once an order is shipped, tracking information will be provided. Satterfield & Dempsey is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

5. Returns & Exchanges
We want you to be completely satisfied with your purchase. Returns or exchanges may be accepted within the time period stated on our Return Policy page, provided the item is unworn, undamaged, and accompanied by original packaging and documentation. Custom or personalized items are final sale and cannot be returned unless defective.

6. Warranties
All timepieces and select jewelry items include a limited warranty, as stated in the product description. This warranty covers manufacturing defects only. It does not cover damage caused by misuse, accidents, or unauthorized repairs. Please refer to the specific warranty information provided with your purchase for more details.

7. Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of Satterfield & Dempsey and protected by copyright and trademark laws. You may not reproduce, distribute, or use any materials from our site without prior written consent.

8. Limitation of Liability
To the fullest extent permitted by law, Satterfield & Dempsey shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, loss of profits, data, or goodwill.

9. Privacy & Data Protection
We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to our collection and use of your data as outlined therein.

10. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of the State of [Insert State], without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the appropriate courts within [Insert Jurisdiction].

11. Contact Information
For any questions regarding these Terms & Conditions, please contact us:

Satterfield & Dempsey
Phone: (478) 971-1200
Address: 621 S Houston Lake Rd
Warner Robins, GA 31088